RenderNow

terms

RenderNow Limited — Terms & Conditions

 

These Terms & Conditions (“Terms”) apply to your access to and use of www.rendernow.net and any related services provided by RenderNow Limited (“RenderNow”, “we”, “us”, “our”), including our render farm services and AI image/video generation tools (the “Service”).

By creating an account, uploading content, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.


1) The Service

RenderNow provides:

  • Render farm / cloud rendering: processing user-uploaded files to produce rendered outputs; and

  • AI image and video generation: generating outputs based on user inputs such as prompts, settings, and uploaded assets.

Outputs are delivered digitally through the Service.


2) Eligibility and accounts

You must be at least 18 years old (or the age of legal majority where you live) to use the Service.

You are responsible for:

  • maintaining the confidentiality of your account credentials, and

  • all activity performed under your account.


3) User Content and your responsibilities

“User Content” means anything you upload, submit, input, or provide through the Service (including 3D scenes, textures, models, images, video, audio, text, prompts, and reference materials).

You confirm that:

  • you own the User Content or have all necessary rights and permissions to use it; and

  • your use of the Service (and the creation/use of outputs) complies with all applicable laws and does not violate any third-party rights (including intellectual property, privacy, publicity, confidentiality, or contractual rights).

You are solely responsible for:

  • your User Content,

  • how you use any outputs you receive, and

  • ensuring your use of the Service is lawful and appropriate.


4) Prohibited uses

You must not use the Service to upload, generate, distribute, or otherwise handle content that:

  • is unlawful or promotes unlawful activity

  • infringes intellectual property rights or other rights of others

  • involves child sexual abuse/exploitation (zero tolerance)

  • is hateful, harassing, threatening, or abusive

  • violates privacy (including doxxing) or enables surveillance wrongdoing

  • includes malware, hacking, credential theft, or attempts to compromise systems

  • produces non-consensual sexual content

  • is intended for fraud, scams, impersonation, or deception

  • violates sanctions/export controls or other regulatory restrictions

We may remove content, restrict functionality, suspend, or terminate accounts where we reasonably believe these Terms have been breached, and may report matters to relevant authorities where required.


5) Ownership and rights

You retain ownership of your User Content.

As between you and RenderNow:

  • you may own the outputs you receive to the extent permitted by law, but you are responsible for ensuring you have the rights to use those outputs for your intended purpose (including commercial use); and

  • RenderNow does not guarantee outputs are unique, non-infringing, or suitable for any particular use.


6) Licence you grant to RenderNow

You grant RenderNow a limited, worldwide, non-exclusive licence to host, copy, process, transmit, and display your User Content only as necessary to:

  • operate and provide the Service,

  • generate and deliver outputs,

  • maintain, secure, and troubleshoot the Service, and

  • prevent abuse and enforce these Terms.

Model training / improvement: RenderNow does not use your uploaded files or outputs to train models without your explicit opt-in (if and where such an option is offered).


7) File storage and retention

We process your uploads to provide outputs. We may store User Content and outputs for a limited period to allow delivery, re-download, support, billing verification, and abuse prevention.

Retention period: [Insert number of days, e.g., 30 days]

After the retention period, we may delete User Content and outputs, though limited backups may persist for a short period. You are responsible for keeping your own copies of uploads and outputs.


8) Service availability and changes

We aim to keep the Service available, but we do not guarantee uninterrupted operation. The Service may be unavailable due to maintenance, capacity limits, outages, or third-party provider issues.

We may update, modify, or discontinue parts of the Service at any time.


9) Payments, credits, and refunds (if applicable)

If any part of the Service is paid (subscriptions, credits, pay-per-use, etc.), pricing and plan details are shown at checkout.

Unless required by law or stated in a specific refund policy:

  • payments are non-refundable once processing has begun, and

  • credits (if used) are non-transferable and may expire if stated at purchase.

Nothing in these Terms limits statutory consumer rights that cannot be excluded.


10) Disclaimers

The Service is provided “as is” and “as available.”

RenderNow does not warrant that:

  • outputs will meet your requirements,

  • outputs will be error-free, complete, or accurate,

  • outputs will be lawful to use in your specific circumstances, or

  • outputs will not infringe third-party rights.

AI-generated content can be unpredictable and may resemble existing works.


11) Limitation of liability

To the maximum extent permitted by law:

  • RenderNow is not liable for losses arising from:

    • your User Content,

    • your use of outputs,

    • unlawful or improper use of the Service by users,

    • third-party claims relating to your uploads or outputs,

    • downtime, delays, corruption, or loss of data.

  • RenderNow will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, goodwill, business opportunities, or data.

  • RenderNow’s total liability for any claim is limited to the amount you paid RenderNow in the 3 months prior to the event giving rise to the claim, or £100 if you paid nothing (whichever is higher).

Nothing in these Terms excludes or limits liability that cannot be excluded by law, including liability for fraud, fraudulent misrepresentation, or death/personal injury caused by negligence.


12) Indemnity

If you breach these Terms, you agree to indemnify and hold RenderNow harmless from claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of:

  • your User Content,

  • your use of the outputs,

  • your breach of law, or

  • your violation of third-party rights.


13) Suspension and termination

We may suspend or terminate your access to the Service immediately if we reasonably believe:

  • you have breached these Terms,

  • your use creates risk for the Service, other users, or third parties, or

  • your activity is unlawful or abusive.

You may stop using the Service at any time.


14) Third-party services

The Service may depend on third-party providers (e.g., hosting, storage, payment processors). We are not responsible for third-party services outside our control.


15) Governing law

These Terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, except where consumer protection laws require otherwise.


16) Contact

If you have questions about these Terms, contact us at: contact@rendernow.net